Privacy Policy

Last updated: 28.06.2026

This Privacy Policy explains how Hotel Rent A Car ("we", "us", "the Company"), operator of hotelrentacar.com, collects, uses, stores and protects your personal data when you visit our website or use our services. Your data is processed in accordance with the EU General Data Protection Regulation ("GDPR") and, as we are based in Türkiye, the Turkish Personal Data Protection Law No. 6698 ("KVKK").

Note: Replace the bracketed fields with your own legal details.

1. Data Controller

  • Legal name: [FULL LEGAL COMPANY NAME]
  • Brand: Hotel Rent A Car
  • Address: [FULL ADDRESS, Antalya / Türkiye]
  • Email: info@hotelrentacar.com
  • Phone / WhatsApp: +90 542 235 67 12
  • Website: https://hotelrentacar.com

2. Personal Data We Collect

a) Reservation and contact data (provided by you):

  • First and last name
  • Phone number
  • Email address
  • Pick-up and return dates and times
  • Pick-up and return location (hotel, area, airport)
  • Selected vehicle and additional requests (extras)
  • Content of messages you send via WhatsApp, Telegram, phone or live chat

b) Data collected automatically:

  • IP address and approximate location (country/city)
  • Browser and device information
  • Browsing and interaction data on our website
  • Data collected through cookies and similar technologies

3. Purposes and Legal Bases of Processing

| Purpose | Legal basis (GDPR Art. 6 / KVKK) |

|---|---|

| Handling your reservation request and forming the rental agreement | Performance of a contract |

| Contacting you (confirmation, delivery, support) | Performance of a contract / legitimate interest |

| Meeting legal obligations (invoicing, regulations) | Legal obligation |

| Improving our services and website | Legitimate interest |

| Marketing and ad measurement (Google Ads, analytics) | Consent |

4. Cookies and Tracking Technologies

Our website uses cookies for session management, performance measurement and advertising optimisation. The main tools we may use:

  • Google Analytics – traffic and visit analysis
  • Google Ads – ad performance and conversion measurement
  • Live chat tool (e.g. tawk.to) – instant support

Non-essential cookies run only with your consent. You can refuse or delete cookies at any time through your browser settings.

5. Sharing With Third Parties

We do not sell your data. We share it only to the extent the service requires, with:

  • Messaging providers: WhatsApp (Meta), Telegram – to communicate with you
  • Hosting provider: Hostinger – for the technical operation of the site
  • Analytics/advertising: Google (Analytics, Ads) – for measurement
  • Competent public authorities: where legally required

6. International Data Transfers

Some of our service providers (Google, Meta, etc.) may store data on servers located outside your country. In such cases, transfers are carried out in line with GDPR safeguards (e.g. Standard Contractual Clauses) and KVKK cross-border transfer rules.

7. Retention Period

We keep your personal data only for as long as necessary for the purposes described above and for any legal retention periods required by law. Once the period ends, your data is deleted, destroyed or anonymised.

8. Your Rights

Under the GDPR and KVKK you have the right to:

  • Be informed about and access your personal data
  • Request rectification or erasure of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw any consent you have given
  • Lodge a complaint with a supervisory authority (your local EU DPA or the Turkish KVKK Authority)

To exercise these rights, contact info@hotelrentacar.com. We will respond within the legally required time frame.

9. Data Security

We apply reasonable technical and organisational measures (e.g. secure connection/SSL, access restrictions) to protect your personal data against unauthorised access, loss and misuse.

10. Children's Privacy

Our services are not directed at persons under 18. We do not knowingly collect personal data from anyone under 18.

11. Changes

We may update this policy from time to time. The current version is always published on this page with the "Last updated" date.

12. Contact

For any privacy-related questions: info@hotelrentacar.com | +90 542 235 67 12

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*This text is a general template and does not constitute legal advice. Before publishing, we recommend reviewing it with a legal professional based on your specific circumstances.*